We are committed to providing a welcoming, inclusive and accessible service for all patients. Your comfort, dignity, and independence are important to us.
Building Access
- Step-free access is available through our main entrance
- Our facilities are suitable for wheelchair users
- A lift provides access to the first floor
- The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go. For further information and an Application Form, visit your local council office.
Hearing Support
A hearing loop system is available for patients with hearing difficulties. On arrival at the practice, please inform reception if you would like to use this service.
For more information, advice or support, please visit:
- British Deaf Association
- British Sign Language Healthy Mind
- Action Hearing Loss
- Royal Association for Deaf People
- National Deaf Children's Society
Blind/Partially Sighted
If you or your family members are blind or partially sighted we can give you a large print of our Practice leaflet upon request. Please ask our staff for further information.
For helpful resources, advice and support, please visit:
- Royal National Institute of Blind People
- Action for Blind People
- British Wireless for the Blind
- Blind in Business
- British Blind Sport
Guide Dogs
Guide dogs are welcome at the Practice. However, we kindly ask that you are considerate of other patients and staff who may have allergies to dogs or a fear of them.
Neurodiversity & Sensory Needs
We recognise that some patients, including those who are neurodivergent, may benefit from adjustments to help them feel more comfortable. A quiet waiting area can be arranged on request. On arrival at the practice, please report to reception, or contact us in advance if this would be helpful.
Trauma-Informed Care & Intimate Examinations
We understand that intimnate examinations can feel particularly sensitive or distressing for patients, especially those who have experienced previous trauma.
Our clinicians aim to provide trauma-informed care by:
- Clearly explaining each step of the examination
- Seeking consent at every stage
- Offering a chaperone
- Respecting your right to pause or stop at any time
- Offering clinician choice where possible
If you have any concerns about an examination, please let us know before or during your appointment. We will always work with you to ensure you feel safe, respected and in control.
Reasonal Adjustments
We encourage all patients to request any reasonable adjustments that may help them access our services. If there is anything we can do to support you, please contact us in advance or speak to reception.
If you require any support or adjustments, please let us know - we are committed to ensuring our services are accessible to everyone.