News

Heidi Health - AI Medical Scribe

At Bedminster Family Practice your care is our priority.
To help us serve you better, we use Heidi, an AI-powered medical scribe that helps us document your consultations more efficiently. If you prefer not to have Heidi assist during your visit, simply let your clinician know.

What is Heidi?
Heidi Health transcribes conversations between you and your clinician to create accurate clinical notes and follow-up materials. This means we spend less time on paperwork and more time focussing on you.
Key benefits:
● More time for your care: We can concentrate on you rather than administrative tasks.
● Accuracy and efficiency: The salient details of your consult are transcribed accurately, reducing errors.
● Streamlined workflow: By simplifying administrative duties, Heidi eases the burden on our clinicians and helps ensure better access to care.

Please see our Privacy policy for further information.

Published on 15th May 2025

Phone Line Closure

The phone lines will be closed for non-urgent requests every Monday between 12:30 to 13:30 for staff training and development.  Klinik will remain open at these times for you to submit online requests. 

If you have an urgent problem which cannot wait, and you are unable to complete an online request, please call the practice where a member of the team will be able to complete a Klinik form on your behalf. 

If you think you have a life threatening condition, please call 999.

Published on 2nd Jan 2025