DNA Appointments for September 2024

‘Did Not Attend’ (DNA) is when the patient does not turn up for a pre-booked GP appointment and does not contact the surgery in advance to cancel/change appointment. Many valuable appointment slots are missed every month due to failed attendance.  You can cancel your appointment via the NHS/Patient Access App, via the online link on our website: www.bedminsterfamilypractice.nhs.uk or by telephoning us 0117 966 3149.

If the appointment is less than an hour away from your time slot, please ALWAYS phone the surgery to cancel.  We can then offer the appointment to someone else who may need it. 

"Keep it or Cancel it"

Thank you for your cooperation